Frequently Asked Questions
What if the employee quits WHILE ON A PLACEMENT THROUGH RESTART?
If the employee quits, the employer will receive wage reimbursement up until the last day worked by the employee. The employer will not receive the entire amount allotted in the placement agreement if the employee quits before the placement ends.
The employer must let the Job Developer know as soon as possible so they can then prepare the placement paperwork to be signed by all parties.
The employer can then ask for more candidates to re-fill the position.
How do I register as an employer?
Provide your Job Developer with the following information:
- Legal Business Name
- CRA/Business Number
- Date Business was Established
- Number of Employees
- Business Corporate & Mailing address
- Main contact person(s)
The Job Developer will then provide you with a form containing the above information for you to sign. This process is done yearly to ensure information is kept up to date.
Does the recruitment process cost me?
No, there is no cost to use any services at ReStart.
What if I have to fire an employee?
You must follow the rules and regulations of the employment act when firing an employee, even if they are still in placement. Please notify your Job Developer as soon as you have decided to fire the employee, so they can prepare placement paperwork to be signed out, and to provide the client with further assistance in their job search.
Once the placement is signed out, you may ask for more candidates to be sent to you. *Please note that laid-off positions are not eligible for placements unless there are special circumstances.
What happens once the placement is complete?
The employee remains on your staff as any other employee that was hired. The employer, Job Developer and client will meet to discuss how the placement went, and to sign the placement paperwork.
Continue sending pay stubs to the Job Developer to ensure the entire placement contract is paid out.
What am I responsible for regarding vacation and holiday(stat) pay?
The employer is responsible for all vacation pay, stat holidays, sick and personal days. ReStart does not cover any holidays, vacation days, etc. For example, a client working on a stat holiday will receive stat holiday pay, if in placement, ReStart will only reimburse the hourly wage as outlined in the funding proposal.
Do I have to add them to my payroll?
Yes, you must add your new employee to your payroll in order to receive wage reimbursement.
I work with another employment agency, can I still hire candidates from ReStart?
Yes, you are able to work with any employment agency at the same time.
Can the cheque be put in my name, instead of the business name?
No, the cheque must be made payable to the name of the business as stated in the employer registration paperwork, and the placement paperwork.